How WANICONNECT collects, uses and protects your personal data.
Last updated: 31 October 2026
This Privacy Policy explains how WANICONNECT INDIA PRIVATE LIMITED ("WANICONNECT", "we", "us") collects, uses, shares and protects your personal data when you visit waniwifi.store, place an order, contact us or use our installation and support services.
We are the data fiduciary for the personal data described in this policy. Our address is C-DOT Campus Mehrauli, New Delhi – 110030, India. You can reach us at help@waniwifi.store.
We collect only the information we need for the purposes listed in this policy.
| Category | What we collect | When |
|---|---|---|
| Order details | Name, mobile number, email address, delivery address, city, state, pincode, quantity and amount | When you place an order on our checkout page |
| Payment information | Payment status and order reference. We do not receive or store your UPI PIN, card details or bank passwords; payments are handled by our payment gateway. | When you pay for an order |
| Enquiry details | Name, mobile number, email address, topic and your message | When you use our contact form, email or WhatsApp |
| Support and installation details | Information needed to deliver, install and support your device, such as address, phone number and device or SIM details | When we deliver, install or support your device |
| Technical and usage data | IP address, browser and device type, pages visited, and advertising or campaign details such as UTM parameters and click IDs | When you browse our website or arrive from an advertisement |
We use your personal data for specific purposes only:
| Purpose | Data used |
|---|---|
| Process and deliver your order | Order details, payment status |
| Arrange technician installation and SIM activation | Name, phone, address, order details |
| Send order confirmations, tracking details and service updates | Name, email, phone, order details |
| Respond to your questions and provide support | Enquiry details, order details |
| Prevent fraud, spam and misuse, and keep our website secure | IP address, technical data |
| Measure and improve our website and advertising | Technical and usage data, campaign details |
| Meet legal, tax and accounting obligations | Order and payment records |
We do not sell your personal data.
We process your personal data with your consent, which you give when you submit a form, place an order or contact us, or for certain legitimate uses permitted by law, such as fulfilling an order you have requested and complying with legal obligations.
You can withdraw your consent at any time by emailing help@waniwifi.store. Withdrawal does not affect processing already done, and we may be unable to provide some services, such as delivery, after you withdraw consent.
We share personal data only with those who need it to provide our services:
These providers may only use your data to perform services for us, and we expect them to protect it.
Our website uses cookies and similar technologies to make the site work, remember your preferences, understand how visitors use it and measure the performance of our advertising. We use or may use tools such as the Meta Pixel and analytics services. These tools may collect your IP address, device information, pages viewed and actions such as starting checkout or completing an order.
You can control cookies in your browser settings, and manage ad preferences through your Meta and Google account settings. Blocking some cookies may affect how the website works.
We keep personal data only as long as needed for the purposes in this policy:
When data is no longer needed, we delete it or make it anonymous, unless the law requires us to keep it.
We use reasonable security safeguards to protect personal data, including encrypted connections (HTTPS), access controls, spam and abuse protection, and limiting access to people who need it. No online system is completely secure, so we cannot guarantee absolute security. If a personal data breach affects you, we will notify you and the authorities as required by law.
Under Indian data protection law, you have the right to:
To use any of these rights, email help@waniwifi.store from the email address you used with us, and tell us what you need. We may ask you to verify your identity. We will respond within the time required by law.
If you are not satisfied with our response, you may complain to the Data Protection Board of India once it is operational.
Our website and services are meant for adults. We do not knowingly collect personal data of children under 18 without verifiable consent of a parent or guardian. If you believe a child has given us personal data, please contact us and we will delete it.
PM-WANI public WiFi works through PM-WANI app providers and Public Data Office Aggregators. If you register or log in through a PM-WANI app, your registration and authentication data is handled by that app provider and the aggregator under their own privacy policies. This policy covers only our website, ordering, installation and support. Our website may link to other websites, which have their own policies; we are not responsible for them.
Some of our service providers, such as advertising and analytics platforms, may store or process data on servers outside India. We take steps to ensure such transfers follow applicable law.
We may update this policy from time to time. The "last updated" date at the top shows when it last changed. If we make significant changes, we will take reasonable steps to let you know, such as a notice on our website.
For questions about this policy, to exercise your rights, or to raise a complaint, contact:
We acknowledge complaints promptly and aim to resolve them within the time set by law.
